The Lord of the Ring

special feature

Terms & Conditions

By accessing and using http://www.asmustoys.com, you agree to the following terms and conditions. Asmus Collectibles may modify these terms and 
conditions at any time without notice. 

1. Cancellation of Order
For pre-orders, customers may cancel the order before the product is in stock. The deposit is non-refundable after the item is available for shipping. If customers wish to cancel an order for in-stock products Asmus Collectibles only accepts cancellation prior to shipment.  For any refund transaction, PayPal charges 0.3 USD as the processing fees so the refund you receive will be 0.3 USD short of the original payment. The processing fees is charged by PayPal system, not Asmus Collectibles, but we apologize for causing any inconvenience.


2. Price and Payment
  • The prices listed on http://www.asmustoys.com include the shipping costs, but do not include any tax, duty, fee or charge of any kind imposed by any governmental authority. Unless specified otherwise, all the prices shown are in US Dollars. Asmus Collectibes only accepts payment through PayPal.
  • For pre-order products, an invoice for the balance payment will be sent to your PayPal account once the item is available for shipping. A payment reminder will be sent to the email address on your order if the balance hasn't been paid in 30 days. The item will be open for sale to other customer if no response is made within 7 days of the payment reminder. If the balance is paid after the invoice is cancelled, we will proceed shipping your order. If the item is sold out by the time of payment, we will refund the balance. The deposit is non-refundable but can be transferred to other order or product. We will contact you for confirmation regarding the transferral if needed.  

3. Replacement & Maintenance

Asmus Collectibles has no control over what happens during domestic and international shipping. If customers receive the package and find any parts missing or damaged, please send an email to the following address: [email protected] and attach image(s) showing the missing or damaged components, states the details of the missing/ damaged parts, customers’ name, address and phone number.

If after Asmus Collectibles’ evaluation, the damage is beyond repair and customers wish to return the products, Asmus Collectibles offers full refund. If the customers wish to receive a replacement for the damaged parts, Asmus Collectibles may ask the damaged parts be sent back to Asmus Collectibles or be destroyed completely.
The refund and the replacement process does not include the shipping costs of the return delivery.