Terms & Conditions
1. Cancellation of Order
- The prices listed on http://www.asmustoys.com include the shipping costs, but do not include any tax, duty, fee or charge of any kind imposed by any governmental authority. Unless specified otherwise, all the prices shown are in US Dollars. Asmus Collectibes only accepts payment through PayPal.
- For pre-order products, an invoice for the balance payment will be sent to your PayPal account once the item is available for shipping. A payment reminder will be sent to the email address on your order if the balance hasn't been paid in 30 days. The item will be open for sale to other customer if no response is made within 7 days of the payment reminder. If the balance is paid after the invoice is cancelled, we will proceed shipping your order. If the item is sold out by the time of payment, we will refund the balance. The deposit is non-refundable but can be transferred to other order or product. We will contact you for confirmation regarding the transferral if needed.
3. Replacement & Maintenance
Asmus Collectibles has no control over what happens during domestic and international shipping. If customers receive the package and find any parts missing or damaged, please send an email to the following address: email@example.com and attach image(s) showing the missing or damaged components, states the details of the missing/ damaged parts, customers’ name, address and phone number.